Wine tourism is based on human connections and the special relationship between you or your staff and your visitors. Customer satisfaction plays a key role in your visitor’s overall experience because they’ve invested the most precious thing they have – their time. Having staff that understands the needs of your visitors and knows how to respond accordingly will take your experience from nice to extraordinary!
Our thorough and comprehensive training programs will help improve the level of the service without time lost. Based on winery best practices we offer a number of short-term programs:
- Training program for front-line service staff in wine tourism
- Training program for management in social media marketing
- Tailor-made training programs on request